Level 2 Mobility Technician (100% Remote)

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  • Location: Waukegan, IL
  • Type: Contract
  • Job #15657

The recruitment team at Myticas Consulting is looking for an experienced Level 2 Mobility Technician (100% Remote) who would be interested in a long-term contract opportunity offered within the Waukegan, IL region.

NOTE: 100% Remote position-This position will focus more in the mobility support (iPads, iPhones, Androids) functions instead of the computers.


  • Level 2 Mobility Support Experience supporting iPads, iPhones, Androids
  • Experience working with Carriers (AT&T and Verizon)
  • Experience working with corporate managed devices and a Mobile Device Management Platform (MobileIron)
  • Strong troubleshooting ability
  • Customer Service / Customer Focus
  • Strong Verbal and written communication skills

Nice to have:

  • 2-5 years of experience in a corporate environment
  • Experience supporting remote based or field sales users
  • Experience with ServiceNow ticketing System
  • Experience with a TEM (Telecom Expense Management Platform) example: Tangoe, MDSL, Asignet
  • Experience with MobileIron
  • Experience Apple Device Enrollment Program or Apple Business Manager
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