Job Title: Sr Operations Lead (Infrastructure & Facilities)
Location: North Chicago, IL – Hybrid role
Myticas direct client is seeking an experienced Sr Operations Lead (Infrastructure & Facilities) for a hybrid 12+ months contract position at North Chicago, IL.
Top 5 skills/experience:
- Deep experience with facility solutions that require personal data compliance.
- Experience troubleshooting and working with device communications protocols like BACnet.
- Strong technical background with focus on complex desktop clients and Operating Technology systems (building automation and control, fire systems, calipation).
- Strong written & verbal communications skills and a bias towards good institutional knowledge.
- Cooperation and stakeholder relationship management – works directly with business unit clients to understand specific business processes business drivers and business strategies across multiple business units; identifies and communicates resulting needs and opportunities for business process improvement that can be enabled via technology.
Job Summary:
This position will be responsible for supporting facility/building technologies including traditional information technology applications, operations technology, instruments, and client-server applications.
- It will require hands-on work with applications, infrastructure, and networking, as well as support of GxP processes.
- It requires a strong knowledge of communications protocols, and the corresponding network security considerations.
- The role will be responsible also for creating strong institutional knowledge and work process documentation so that new team members can onboard successfully.
- Project-wise, there are several required installations and upgrades of applications in our facility technology space, and this role will give the person a chance to lead and execute.
- They will be expected to own small/medium projects end to end and follow our system lifecycle.
Experience/education and/or certifications required:
- At least 5 years of experience serving as a technical lead or project management on complex projects.
- At least 5 years of experience writing and following system life cycle documentation and knowledge base solutions.
- Business analysis and some project management experience preferred.
- Initiative and self-starter that is motivated to do great work.