Network Analyst (Fortinet)

Location: Ottawa, Ontario
Type: Contract
Job #35342

Network Analyst – Key Responsibilities & Requirements

Support and maintain enterprise-level network infrastructure including LAN, WAN, VPN, wireless, firewall, routing, and switching environments.
Perform hands-on configuration, administration, troubleshooting, and optimization of network systems in a high-availability environment.
Monitor network performance, identify issues proactively, and implement improvements to ensure reliability and uptime.
Install, configure, and support routers, switches, firewalls, wireless access points, and wireless controllers.
Manage and support Fortinet (FortiGate) firewall environments and related network security technologies.
Administer VPN services, remote access solutions, and secure connectivity for internal and external users.
Support Extreme Networks switching and wireless mesh infrastructure.
Troubleshoot network incidents, resolve faults, and escalate complex issues when required.
Utilize monitoring and diagnostic tools such as SolarWinds, Wireshark, packet analyzers, and other network management platforms.
Perform scheduled maintenance, upgrades, patching, and operational support activities.
Monitor security logs, investigate anomalies, and assist with network security compliance and best practices.
Maintain accurate network documentation, operational procedures, configurations, and diagrams.
Work closely with airport stakeholders, tenants, vendors, and airline partners to support networking requirements.
Strong understanding of networking protocols and technologies including VLANs, STP, HSRP, IP Routing, NAT, VPN, SNMP, RADIUS/TACACS+, and Wireless Networking.
Eligible to obtain and maintain a Restricted Area Identity Card (RAIC) and able to work onsite within a secure airport environment.

Preferred Qualifications

Experience with Fortinet (FortiGate) firewalls and Extreme Networks switching/wireless technologies.
Knowledge of ITIL processes and service operations best practices.
CCNP Networking, CCNP Wireless, ITIL, or related certifications considered an asset.
Strong troubleshooting, analytical, documentation, and communication skills.