Enterprise Employee Information Specialist

  • Location: Grand Rapids, Michigan
  • Type: Contract
  • Job #35575

Clover Consulting has a direct client in need of an Enterprise Employee Information Specialist to join their HR team.  This is a contract opportunity with the opportunity for extensions.  This is an on-site role. 

Role:  Enterprise Employee Information Specialist
Term: 18++ months
Rate: up to $38/hr W2
Location:  Grand Rapids, MI – On-Site

• Responsible for end-to-end HR process and system administration according to agreed roles & responsibilities; including collaboration with outside stakeholders: IT, Finance, HRBP, Center of Excellences (CoEs), as well as internal teams
• Workload management within area of responsibility.
• Collaborate with other HR Systems teams to implement and support consistent employee experience across geographies and practices through usage of HR Tools
• Executes the solutions for global systems audits for data accuracy and consistency
• Maintains and interprets data maintained in HR systems to ensure accurate and consistent employee information
• Master data maintenance, errors monitoring and handling,
• Creates and manages moderately complex reports on ad-hoc and regular basis
• Handling customer queries related to area of responsibility.
• Handles escalations for moderately complex employee queries
• Provides solutions to a wide-range of technical issues within HR systems and independently develops approach to solutions
• Partners with HR Consultants and HR Leaders to ensure correct data and process flows in HR systems
• Demonstrates independent technical proficiency and working knowledge of standard practices, procedures and systems
• Proactively analyzes HR systems and their operating processes and procedures, to identify inefficiencies and assess opportunities for improvement
• Performs testing, training, documentation and ongoing support to users, particularly during system changes and upgrades
• Updates operating documentation and Knowledge Management articles for HR systems support.
• Plays a focal point role for specific HR systems sub-processes
• Independently resolves moderately complex problems
• Takes part in projects of varied complexity, acting as project lead for selected areas
 

Required Knowledge & Skills and/or Related Experience:

  • A minimum of 2 years of related experience
  • Working knowledge and working experience in HRIS tools and People Analytics is required.
  • Experience with SuccessFactors, Workday, SAP HR, ServiceNow, Visier and application support delivery from SSC is an additional benefit
  • Experience with Digital Employee Experience, SaaS products and services is an additional benefit
  • Experience with Data Mining, Predictive Analytics, Digital Employee Experience, SaaS products and services is an additional benefit
  • Overall knowledge of Cloud technologies
  • Have a strong customer focus
  • A “driver” personality – constantly pushing toward clarity and delivery
  • Strong interpersonal skills and the ability to interact at all levels of the organization with diplomacy, confidentiality and professionalism
  • High level of attention to detail and accuracy
  • Interacting with/leading cross-functional teams to achieve defined objectives through consulting and positive interaction with culturally diverse team members, external partners and clients
  • Good time management – which allows you to manage your own time and meet tight deadlines even under time pressure;
  • Strong organization skills and ability to effectively prioritize
  • Ability to collect, analyze and translate the HR business needs into application functionalities and other way: HRIS functionalities into HR business language
  • Good communication skills
  • Ability to solve problems and challenge status-qou
  • Strong work ethic and ability to work flexible hours based on needs
  • Ability to work independently with minimal supervision
  • Analytical skills
  • Business English
  • MS Office – intermediate level
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