ServiceNow Enterprise Architect

• Location: Ottawa, Ontario
• Type: Contract
• Job #35761

Myticas Consulting is seeking an experienced ServiceNow Enterprise Architect for a long-term contract supporting a federal government transformation initiative in Ottawa.

The successful candidate will lead the architecture, governance and implementation of ServiceNow CMDB and Security Operations capabilities.

Location: Ottawa, Ontario
Work arrangement: Five days per week onsite
Duration: Two-year contract with possible extension
Security: Active Government of Canada Secret clearance is mandatory
Expected start: September 2026

Responsibilities

• Assess infrastructure, asset repositories and existing data sources.
• Define CMDB architecture, governance frameworks and technical standards.
• Design CI class hierarchies and align the environment with CSDM.
• Establish Identification and Reconciliation Engine rules and data-certification processes.
• Architect ServiceNow Discovery, MID Server and credential-management solutions.
• Lead Service Mapping and define relationships between business services and underlying infrastructure.
• Design CMDB health dashboards measuring completeness, correctness, compliance and data quality.
• Validate CMDB readiness for ServiceNow Security Operations.
• Architect Vulnerability Response and Security Incident Response capabilities.
• Design integrations with vulnerability scanners, SIEM platforms and other cybersecurity tools.
• Define workflows, routing rules, assignment groups and SLA frameworks.
• Maintain alignment with ServiceNow best practices and out-of-the-box functionality.

Required Qualifications

• Approximately eight or more years of ServiceNow architecture and technical leadership experience.
• Strong hands-on experience with CMDB, CSDM, Discovery and Service Mapping.
• Advanced knowledge of IRE, CI relationships and CMDB governance.
• Experience architecting ServiceNow Security Operations solutions.
• Experience integrating ServiceNow with security, infrastructure and enterprise platforms.
• Strong understanding of APIs, integration architecture, cloud environments and cybersecurity operations.
• Excellent stakeholder management and communication skills.
• Active Government of Canada Secret clearance.
• Ability to work onsite in Ottawa five days per week.

Preferred Certifications

• ServiceNow CSA
• ServiceNow CAD
• CIS Data Foundations, CMDB and CSDM
• CIS Vulnerability Response or Security Incident Response

Certifications are preferred but are not mandatory for candidates with strong, directly relevant implementation experience.