Fulfillment Associate (1015)

  • Location: New York, NY
  • Type: Contract
  • Job #36004

Join Our Team as a Fulfillment Associate – Kickstart Your Career in a Dynamic, Fast-Paced Environment!

Are you detail-oriented, proactive, and eager to make a meaningful impact? We’re seeking a motivated Fulfillment Associate to play a vital role in delivering exceptional service to our clients in NY. This onsite position offers a unique opportunity to develop your skills, work with diverse stakeholders, and grow within a globally respected organization committed to excellence.

What You’ll Do:

  • Build strong relationships with internal teams, external vendors, and jurisdictional agencies.
  • Perform searches, manage document retrieval, prepare, execute filings, and recordings at various jurisdictional levels.
  • Assist customers and vendors with order fulfillment and resolve any issues promptly.
  • Explain our service offerings, procedures, and jurisdictional requirements clearly and confidently.
  • Make well-informed decisions to meet client expectations, continually aiming to improve customer satisfaction and operational efficiency.
  • Provide training on products, services, and databases with a consultative approach.

Required Skills:

  • Associate’s degree or at least one year of experience in customer service within a fast-paced, multi-functional environment.
  • Familiarity with UCC, mortgage, secured transactions, lending, commercial title/abstracting, or commercial banking is preferred.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) with excellent data entry skills.
  • Strong written and verbal communication skills.
  • Ability to multitask, prioritize demands, and solve problems efficiently.
  • Sharp analytical and organizational skills with a keen eye for detail.

Nice-to-Have Skills:

  • Experience with legal or financial services documentation.
  • Additional technical or jurisdictional knowledge.

Preferred Education and Experience:

  • An associate’s degree from an accredited institution.
  • Prior customer service experience in relevant fields or similar roles.

Other Requirements:

  • Ability to work overtime as needed.
  • This is a 100% onsite role based in NY, requiring full availability during business hours.

If you’re ready to take on a rewarding challenge in a thriving environment—where your contributions truly matter—apply now and accelerate your career with us!

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