Business Analyst/Product Owner

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  • Location: Chicago, Illinois
  • Type: Direct Hire
  • Job #31962

Position Overview:

The Myticas team is seeking an experienced Business Analyst/Product Owner. In this multi-faceted role, you’ll serve as a Business Analyst, Software Product Owner, and Subject Matter Expert, collaborating closely with development teams and acting as a primary contact for our clients. If you have a strong background in ERP systems (e.g., SAP, JDE, MS Dynamics), understand the lifecycle of distribution or manufacturing businesses, and enjoy working with individuals across all organizational levels, this role is a great fit for you.

Key Responsibilities:

Product Ownership

  • Conduct gap analyses, manage backlogs, and create requirements documentation for software enhancements and new features.
  • Translate specifications into user stories and use cases for development.
  • Support the Development team by providing functional insights and acting as the Scrum Master for feature development.
  • Collaborate with the QA team to review test plans and establish testing requirements.

Training and Support

  • Develop and maintain comprehensive user documentation, including Functional Specifications, Workflows, Configuration Details, and Business Rules.
  • Provide tier 1-3 support to clients, ensuring a positive user experience.

Core Qualifications:

  • 5+ years of experience in roles that include Business Analysis and Software Product Ownership responsibilities.
  • ERP experience, ideally as both a user and subject matter expert.
  • Proven track record in analyzing, documenting, and streamlining business processes.
  • Strong familiarity with SDLC methodologies such as Agile and Waterfall.
  • Excellent communication skills, with the ability to quickly acquire and master technical concepts.
  • Ability to manage multiple projects effectively, with solid project management fundamentals.
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