IT Business Analyst – SharePoint & RFP Consultant (Contract)
Location:
Ottawa, ON – Hybrid (3 days on-site/week preferred, 1 day remote possible)
Overview:
Our client is seeking a highly skilled IT Business Analyst – SharePoint & RFP Consultant to support the development of a formal Request for Proposal (RFP) for a SharePoint Online implementation. This consultant will serve as the subject matter expert in SharePoint functionality, working closely with senior stakeholders, procurement specialists, and cross-functional teams to define project requirements and ensure an RFP that aligns with strategic goals and compliance standards.
Key Responsibilities:
RFP Development
- Lead the creation of a clear, structured RFP outlining:
- Project objectives
- Scope
- Functional and technical requirements
- Timelines, challenges, and budget estimates
Requirements Gathering & Stakeholder Engagement
- Review existing documentation (e.g., risk assessments, third-party reports, executive briefings)
- Facilitate and document stakeholder interviews with Directors, VPs, and SMEs across departments including:
- Operations, Security, IT, Communications, Major Projects, Finance
SharePoint Capabilities Alignment
- Translate SharePoint Online capabilities into functional business requirements
- Assess and prioritize features to be included in the RFP:
- Intelligent Intranet & Digital Workplace
- Document Management
- Workflow Automation
- Microsoft 365 Integration
- Governance & Compliance
- Secure External Collaboration
- Analytics & Continuous Improvement
- Low-Code/No-Code Development
- Change Enablement
Evaluation & Compliance
- Partner with procurement to define evaluation criteria for vendor selection
- Ensure all RFP elements are aligned with procurement policies and regulatory guidelines
Quality Assurance
- Review and refine all RFP content for clarity, accuracy, and professionalism
- Support finalization of the RFP alongside the Director and Procurement team
Additional Duties
- Act as a convenor, bringing stakeholders and ideas together to drive consensus
- Perform related tasks necessary to support successful delivery of the RFP
Required Qualifications:
- 7+ years of experience in IT Business Analysis, preferably in the public or government sector
- Proven functional SharePoint Online experience
- Demonstrated expertise in RFP development, especially for IT or platform implementations
- Experience working with internal procurement teams and stakeholder groups
- Strong facilitation, interviewing, and consensus-building skills
- Excellent communication and documentation capabilities
- Ability to manage ambiguity and guide teams through early-stage requirement gathering
Nice to Have:
- Prior experience supporting RFPs involving digital workplace or intranet transformation
- Familiarity with Microsoft 365 integration projects
- Understanding of compliance, governance, and security in public sector IT environments