• Location: No Location Set
• Type: Contract
• Job #35892

Business Analyst – Recruitment & Applicant Tracking

Job Type: Contract 
Rate: $55-65/hr 
Location: [Remote]

About the Role

We are seeking a Business Analyst – Recruitment & Applicant Tracking to serve as a strategic technology partner to Recruitment and Talent Acquisition teams, with a primary focus on Salesforce.

This role will bridge business needs and technology solutions by understanding recruiting processes, identifying opportunities for improvement, and translating business priorities into scalable Salesforce solutions. The ideal candidate has strong business analysis and stakeholder-management skills, working knowledge of Salesforce, and an understanding of modern recruiting and applicant-tracking processes.

Key Responsibilities

• Serve as the primary IT partner for Recruitment and Applicant Tracking stakeholders.

• Build strong relationships with business leaders, recruiters, SMEs, and technology teams.

• Analyze recruiting processes, workflows, pain points, and business requirements.

• Translate business needs into clear capabilities, requirements, and measurable outcomes.

• Facilitate discovery sessions, process reviews, and solution-design discussions.

• Partner with Salesforce architects, developers, administrators, and integration teams.

• Evaluate when requirements can be addressed through Salesforce configuration, automation, integrations, AI, or custom development.

• Identify opportunities to simplify processes, improve automation, and increase Salesforce adoption.

• Support prioritization, roadmap planning, UAT, implementation, and change adoption.

• Stay current with Salesforce, AI, automation, analytics, and emerging capabilities.

• Define success measures and evaluate business outcomes of delivered solutions.

Required Qualifications

• Experience as a Business Analyst, Business Systems Analyst, Product Analyst, Product Owner, or similar role.

• Strong stakeholder-management, facilitation, discovery, and requirements-analysis skills.

• Experience translating business needs into technology solutions and measurable outcomes.

• Experience with business process analysis, improvement, and automation.

• Working knowledge of Salesforce or a comparable CRM platform.

• Understanding of Agile or iterative software delivery.

• Strong analytical, communication, and problem-solving skills.

Preferred Qualifications

• Experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, or Agentforce.

• Salesforce Business Analyst, Administrator, or related certification.

• Experience with recruiting, staffing, talent acquisition, or ATS platforms.

• Experience in high-volume recruiting or healthcare/professional staffing.

• Knowledge of AI-enabled recruiting, automation, analytics, and candidate engagement.

• Experience with product roadmaps and prioritization.