Customer Service Representative (W-743)
- Location: No Location Set
- Remote: Remote
- Type: Contract
- Job #34878
Myticas’s direct client, based in White Plains, NY, is currently seeking a Customer Service Representative for a 100% Remote contract position.
Pay Rate: $18-19/hr
NOTE: W2 only!
- 100% remote–please put location on resume
Job Description:
An ideal candidate would have government experience, either as an intern or entry level team member in state or local government or someone who has worked in a role requiring them to contact governmental agencies.
Duties and Responsibilities:
- Supports large-scale, complex research transactions for our clients by conducting industry and location specific research, identifying all federal, state, county and city level business licensing requirements
- Communicates directly with government agencies to assist with business license research inquiries
- Synergizes with other internal teams when team work product will convert to other services
- Works with GIS and other geocoding/mapping tools for data validation purposes.
Required Skills and Experience:
- Exceptional interpersonal skills to communicate with partner representatives, government agencies, colleagues and clients
- Use of considerable tact and discretion when dealing with partners, clients, or sensitive data
- Ability to adapt to changing regulatory environment
- Ability to work independently, handle pressure, multi-task and prioritize work at all times
- Excellent organizational and communication (both verbal and written) skills
- Ability and desire to work in a fast paced environment
- Outstanding skills using personal computers in a Windows-based environment (including Microsoft Office Suite and Adobe PDF, with an emphasis on Excel)