Program Communications Lead (OCM / Transformation)
- Location: Markham, ON
- Remote: Hybrid
- Type: Contract
- Job #34814
Our Toronto area client is seeking a Program Communications Lead for a long term HYBRID contract to support a large-scale enterprise transformation program. This role will lead communication and engagement strategy, driving clear, consistent messaging across business and executive stakeholders within a complex program environment.
Key Responsibilities:
- Develop and execute a comprehensive communication and engagement strategy
- Create and manage program-level messaging aligned with leadership and business teams
- Deliver multi-channel communications tailored to various stakeholder groups (executives, frontline, unions, employees)
- Maintain communication calendars, feedback loops, and messaging frameworks
- Execute communication activities, including cutover and go-live communications
- Develop content for enterprise communications, intranet, and SharePoint
- Support and grow a change champion network across business units
- Facilitate change network sessions (monthly → weekly leading up to go-live)
- Prepare toolkits and materials to enable business adoption
- Partner with Corporate Communications and Enterprise Transformation Office (ETO)
- Manage 30-60-90 day plans and provide executive-level reporting
- Support executive and leadership messaging, including high-visibility communications and events
Qualifications:
- 5–7+ years experience in Communications or Corporate Communications roles
- Proven ability to develop communication strategies and write executive-level messaging
- Experience supporting large-scale transformation programs (OCM exposure preferred)
- Strong stakeholder engagement and cross-functional collaboration skills
- Experience working with intranet/SharePoint content and communication tools
- SAP S/4HANA program exposure and/or Utilities industry experience is an asset
Additional Details:
- Work Model: Hybrid (3 days/week onsite in Markham)