ServiceNow Senior Developer

  • Location: Ottawa, Ontario
  • Type: Contract
  • Job #35760

Myticas Consulting is seeking a ServiceNow Senior Developer for a long-term contract supporting a federal government transformation initiative in Ottawa.

The successful candidate will provide hands-on development, configuration, integration and platform support across ServiceNow CMDB, Discovery and Security Operations.

Location: Ottawa, Ontario
Work arrangement: Five days per week onsite
Duration: Two-year contract with possible extension
Security: Active Government of Canada Secret clearance is mandatory
Expected start: September 2026

Responsibilities

  • Configure and optimize ServiceNow Discovery schedules.
  • Install, configure and maintain MID Servers.
  • Configure Discovery credentials and troubleshoot connectivity issues.
  • Develop and maintain Identification and Reconciliation Engine rules.
  • Configure CI class structures, relationships and CMDB health metrics.
  • Build CMDB dashboards, reports and monitoring solutions.
  • Support Service Mapping and proof-of-concept environments.
  • Configure Vulnerability Response and Security Incident Response capabilities.
  • Integrate ServiceNow with vulnerability scanners, SIEM platforms and other security tools.
  • Develop workflows, routing rules, notifications, assignment groups and SLA processes.
  • Support security-data ingestion, normalization and workflow automation.
  • Perform development, testing, troubleshooting, deployment and production support.
  • Produce technical documentation and maintainable code aligned with ServiceNow best practices.

Required Qualifications

  • Five or more years of hands-on ServiceNow development experience.
  • Strong JavaScript development skills.
  • Experience with Business Rules, Client Scripts, UI Actions and Script Includes.
  • Experience with Flow Designer and IntegrationHub.
  • Hands-on experience with Discovery, MID Servers, CMDB and IRE.
  • Experience developing REST and SOAP integrations.
  • Familiarity with ServiceNow Security Operations and associated data models.
  • Experience with testing, troubleshooting and production support.
  • Active Government of Canada Secret clearance.
  • Ability to work onsite in Ottawa five days per week.

Preferred Qualifications

  • ServiceNow CSA or CAD certification.
  • Experience implementing CMDB, Discovery and Service Mapping.
  • Experience integrating vulnerability-management or SIEM platforms.
  • Knowledge of CSDM and enterprise-scale ServiceNow environments.
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