• Location: No Location Set
• Type: Contract
• Job #35825

Technical Architect – Salesforce Loyalty Management

Engagement: Full-Time Contract
Start: ASAP
End Date: November 16, 2026
Total Hours: 480 hours
Rate: $ 80-90/hour

Position Overview

We are seeking an experienced Technical Architect – Salesforce Loyalty Management to lead the architecture and technical delivery of a Referral Marketing MVP. 

The ideal candidate will have deep, hands-on expertise with Salesforce Loyalty Management, Salesforce Data Cloud, Apex, MuleSoft, Platform Events, and enterprise event-driven architecture. This role will be responsible for designing scalable solutions, leading technical implementation, establishing integration and data standards, and ensuring secure, high-quality delivery of the MVP.

Key Responsibilities

Technical Architecture & Data Modeling

• Architect scalable technical solutions using Salesforce Loyalty Management.
• Define and implement custom reward ledgers, transaction journals, point accrual and redemption logic, and referral event triggers.
• Develop scalable data models that support high-volume member transactions and future program expansion.
• Establish technical design patterns and standards across the Salesforce platform.

Integrations & Data Flows

• Design secure, real-time REST API and MuleSoft integration flows connecting core banking systems, Salesforce Data Cloud, and member portal channels.
• Define enterprise integration patterns for reliable, event-driven data exchange.
• Ensure data synchronization, error handling, monitoring, and transaction integrity across integrated systems.

Apex & Automation Engineering

• Lead hands-on technical development using Apex, Flow Orchestrator, Platform Events, SOQL, and Lightning Web Components (LWC).
• Implement referral validation rules, transaction processing, reward calculations, and point-balance management.
• Design secure and efficient automation supporting real-time loyalty and referral transactions.

Performance & Scalability

• Establish transaction-processing standards capable of supporting high-volume member activity.
• Optimize Salesforce implementations to minimize platform throttling, processing bottlenecks, and latency.
• Apply best practices for governor limits, asynchronous processing, event-driven architecture, and scalable Apex development.

Security & Compliance

• Ensure custom data flows, member reward records, and transactional schemas meet financial-services security requirements.
• Apply Salesforce security best practices across data access, integrations, APIs, and application architecture.
• Ensure solutions align with applicable credit union governance and enterprise security standards.

Code Reviews & Technical Delivery

• Conduct detailed technical architecture and design reviews.
• Perform rigorous code reviews and provide technical guidance to Salesforce developers.
• Oversee development-team deliverables and ensure adherence to architectural standards.
• Drive high-quality, zero-defect deployments for the MVP rollout.
• Collaborate with business, product, integration, security, and engineering stakeholders throughout delivery.

Required Skills & Qualifications

• Deep, hands-on experience architecting Salesforce Loyalty Management solutions.
• Strong expertise with the Salesforce Marketing Cloud and Salesforce Data Cloud ecosystems.
• Advanced proficiency in:
  • Apex
  • SOQL
  • Lightning Web Components (LWC)
  • Platform Events
  • Flow Orchestrator
  • MuleSoft
  • REST APIs
  • Enterprise event-driven architecture
• Proven experience designing scalable Salesforce solutions for high-volume transactional environments.
• Strong understanding of Salesforce security, integration patterns, data modeling, and platform performance.
• Demonstrated ability to lead technical architecture, development, code reviews, and enterprise Salesforce delivery.
• Experience working in financial services, banking, or credit union environments is highly desirable.

Preferred Certifications

• Salesforce Certified System Architect
• Salesforce Certified Platform Developer II